> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leen.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# ITSM Connectors

> Supported ITSM connectors for the ITSM endpoints

| Endpoint | JIRA | ServiceNow ITSM |
| - | - | - |
| List Tickets | ✅ | ✅ |
| Get Ticket | ✅ | ✅ |
| Create Ticket | ✅ | ✅ |
| Bulk Create Tickets (Async) | ✅ | ✅ |
| Bulk Create Tickets (Sync) | ✅ | ✅ |
| Update Ticket | ✅ | ✅ |
| Bulk Update Tickets | ✅ | ✅ |
| List Projects | ✅ | ✅ |
| Get Project | ✅ | ✅ |
| List Comments | ✅ | ✅ |
| List Attachments | ✅ | ✅ |
| List Users | ✅ | ✅ |
| List Groups | ✅ | ✅ |
| **Passthrough** | | |
| List Projects (Passthrough) | ✅ | ✅ |
| List Issue Types (Passthrough) | ✅ | ❌ |
| List Assignable Users (Passthrough) | ✅ | ✅ |
| Search Tickets (Passthrough) | ✅ | ✅ |

> **Note:** ServiceNow doesn't use issue types, so List Issue Types (Passthrough) returns `404` for ServiceNow connections. Instead, pass `type = "Incident"` or `type = "Problem"` directly when [creating a ticket](/integrations/itsm-write-endpoints#creating-tickets).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.