Connection Health

We classify connection job failures into three categories based on responsibility for resolution:

• Leen: Issues originating from Leen’s infrastructure or code. We prioritize these failures and work to resolve them as quickly as possible.
• Customer: Failures due to invalid or expired credentials. Customer must update credentials to resolve the failure.
• Vendor: Failures caused by the Vendor’s API, such as network issues or 5xx errors. These failures are often temporary and may resolve automatically in subsequent runs.

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How to find Connection Health

You can use List Connections or Get Connection by ID. Here is an example response with connection health value:

{
    ...
    "health": {
        "name": "HEALTHY",
        "status": "HEALTHY",
        "description": "Connection is healthy",
        "resolution_owner": "LEEN",
        "details": null
    }
}

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Connection Health Statuses