Search Tickets (Passthrough)
Passthrough
Search Tickets (Passthrough)
Search tickets using vendor-native query syntax and pagination. Jira: use jql (JQL string) and cursor (keyset pagination). ServiceNow: use table (incident or problem), query (sysparm_query), and offset (offset pagination).
GET
Search Tickets (Passthrough)
Query Parameters
Jira only. JQL filter string, max 5000 chars.
Maximum string length:
5000Jira only. Opaque pagination token from next_cursor in a previous response.
ServiceNow only. Table to query.
Available options:
incident, problem ServiceNow only. sysparm_query filter string.
Maximum string length:
5000Page size.
Required range:
1 <= x <= 100ServiceNow only. Pagination offset.
Required range:
x >= 0Response
Successful Response
- KeySetPaginatedResponse[PassthroughTicket]
- OffsetPaginatedResponse[PassthroughTicket]