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GET
/
itsm
/
tickets
/
{ticket_id}
Get ITSM Ticket by ID
curl --request GET \
  --url https://api.leen.dev/v1/itsm/tickets/{ticket_id} \
  --header 'X-API-KEY: <api-key>' \
  --header 'X-CONNECTION-ID: <api-key>'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "active": true,
  "type": "<string>",
  "parent_ticket_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "name": "<string>",
  "description": "<string>",
  "due_date": "2023-11-07T05:31:56Z",
  "closed_at": "2023-11-07T05:31:56Z",
  "assigned_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "created_by_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "status": "<string>",
  "status_updated_at": "2023-11-07T05:31:56Z",
  "project_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "tags": [
    "<string>"
  ],
  "priority": "<string>",
  "url": "<string>",
  "vendor_attributes": {
    "id": "<string>",
    "vendor": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z",
    "type": "<string>",
    "status": "<string>",
    "priority": "<string>",
    "data": {
      "vendor": "JIRA",
      "id": "<string>",
      "statusCategory": "<string>",
      "customFields": {}
    }
  }
}

Authorizations

X-CONNECTION-ID
string
header
required
X-API-KEY
string
header
required

Path Parameters

ticket_id
string<uuid>
required

Response

id
string<uuid>
required
type
string
required
name
string
required
status
string
required
vendor_attributes
object
required
active
boolean | null
parent_ticket_id
string<uuid> | null
description
string | null
due_date
string<date-time> | null
closed_at
string<date-time> | null
assigned_user_id
string<uuid> | null
created_by_user_id
string<uuid> | null
status_updated_at
string<date-time> | null
project_id
string<uuid> | null
tags
string[] | null
priority
string | null
url
string | null