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POST
/
itsm
/
tickets
/
bulk
/
update
Bulk Update ITSM Tickets (Async)
curl --request POST \
  --url https://api.leen.dev/v1/itsm/tickets/bulk/update \
  --header 'Content-Type: application/json' \
  --header 'X-API-KEY: <api-key>' \
  --header 'X-CONNECTION-ID: <api-key>' \
  --data '
{
  "ticket_ids": [
    "3c90c3cc-0d44-4b50-8888-8dd25736052a"
  ],
  "updates": {
    "status": "<string>",
    "priority": "<string>",
    "assigned_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "name": "<string>",
    "description": "<string>"
  }
}
'
{
  "job_id": "<string>"
}

Authorizations

​
X-CONNECTION-ID
string
header
required
​
X-API-KEY
string
header
required

Body

application/json
​
ticket_ids
string<uuid>[]
required

List of ticket IDs to update (1-50 items)

Required array length: 1 - 50 elements
​
updates
ITSM Ticket Update Request · object
required

Fields to update (same for all tickets)

Response

Successful Response

Response model for job creation endpoints that return a job ID.

​
job_id
string
required

Job ID for tracking async operation status